All information disclosed to the psychologist is held in strict confidence. All files are kept in a secure location and are strictly for the psychologist’s records.

Exceptions include the following:
1) if the file is subpoenaed by a court;
2) if the psychologist’s failure to disclose information, could place you or another person at serious and imminent risk;
3) if your prior approval has been obtained to:
a) provide a written report to another professional or agency. eg. a GP, lawyer or insurance company; or
b) discuss the material with another person, eg. a parent or employer; or if disclosure is otherwise required or authorised by law.

Due to the high demand for appointments, a strictly enforced Cancellation Policy for short notice cancellations applies.
1) If you cancel your appointment with less than 24 hours notice you will be charged $180.00 This notice period does not include non-business days when the practice is closed.
2) If you fail to show up for your appointment you will be charged the full fee.
3) Exceptions are not made to the application of the policy.